Friday, January 8, 2010

Zhu and Wal-Mart BOO!

My daughter has now decided she wants the zhu zhu hamsters. Her birthday is next Sunday and she keeps telling me, "Mommy I am going to be a whole hand!" So I am in full birthday party planning mode. I was able to find the hamsters but I don't want to pay double for the accessories by having to buy online. I have now become a zhu zhu stalker. I stalk Wal-Mart and Toys R Us. I check it so regular that I noticed today some Wal-Mart stores were showing the main starter house in stock. So I call first because I loath Wal-Mart and know better to trust the Internet. First store I call is 25 minutes from me. I explain the operator my search and ask for toys to confirm it is there...10 minutes later I am still on hold. Click. Dial tone. I call again. I am then transferred to a man in electronics.
Electronic Man - I don't work in toys. Me- I understand and give him my history of calling and information I am after... Electronic Man - Mam do you know the weather situation today? Me- Yes sir it is cold. Electronic Man- people called in for work Me- Ok, so can you send me back to the operator and see if she can help me? Electronic Man - No. I mean if it says that is in, me and some people here will probably get it. Hold on. Me - Holding...Holding... Electronic Man - Hey lady, I found a stock person. She said some stuff came in but with the weather we won't go through it for a couple of days. And when she does I will probably buy it. But I can't confirm or deny it is in stock. Me - Good bye.

Next Wal-mart phone call of another store 25 minutes in the other direction.
Operator - Wal-Mart
Me- yes I am showing you have the Zhu zhu playhouse online in stock. I want to make sure before I drive there that in fact you do have it on the shelf.
Operator -No we don't have that crap.
Me - Oh
Operator - We had a that at Christmas but we only got like 3.
Me- I understand but it is showing online instock today. Can I speak to toys and just check?
Operator - We don't even have anybody in that department today and the Internet lies.
Me- Thank you.

I am sorry but is this the best quality service Wal-Mart has to offer? First of all I think it should be illegal to post that you have stuff in stock and you don't! I also think it should be illegal for their employees to buy hot items and probably sell them on eBay for 400 dollars! The item I am calling about is 20 bucks. I mean gee wiz!!!

I was typing this post when daughter's PAPA called and said, "Hey I got the zhu zhu fun house!" So thank you God for the Wal-Mart crazies and a Papa who will make her dreams come true.


Bre said...

I am cracking up all over again. This would only happen to you :)

Karen said...

Now you know what I dealt with before Christmas. I was lucky enough to find 1 good Wal-Mart employee in Brent, AL. She hid the accessories she had in the sporting goods department behind the camo clothing. Hilarious! Glad she made it worth my time driving there but people like her are few & far between.